Nowadays, it is certain that everyone needs a contact center such as a Halo call center for those Telkomsel provider users. Because for companies, it is very important to provide customer service because it can be used as input and also as a bridge or link to help its customers if they experience difficulties.
Because if someone finds problems or interruptions when using the services of a company, there will be no one who can help him other than the official party of the company. This also applies to all companies that run online today even one of them such as Telkomsel which is still dashing since ancient times.
What is Halo Call Center from Telkomsel?
I’m sure many people have similar questions because they also feel curious about what is the use of a call center that is actually only needed by a few people when there are only mistakes or distractions. Of course, the existence of this call center is one form of the company to channel hands in order to help its users if they get into trouble when using the service.
Because the problems experienced by each customer also vary, usually many of them complain about this period bycoming to GraPari Telkomsel to ask and get a solution to their problems. And this is where the function of the Halo Call Center is built, which is to save your time and speed up the service so that you can get usisoles without having to go to GraPari.
Due to the increasingly sophisticated technology today, this makes the company can also increase the variety of services according to the needs of its users. So that it makes the company can innovate by providing types of services for Telkomsel provider users. Telkomsel cards are divided into several types such as Halo, Simpati, Loop, and As.
With a variety of cards from Telkomsel, of course, customers will not only get the same problem but quite diverse. That’s why the company issued innovations to provide some Halo call center services in order to effectively overcome all of the above problems. It turns out that the variety of Telkomsel call centers is also quite interesting to peep.
24-Hour Call Center for Telkomsel Users
For you Telkomsel users, you don’t need to worry if you experience problems even in the middle of the night. Because the call center made by Telkomsel does have a 24-hour operational system that allows you to contact it at any time in case of disruption to your network.
With the Halo call center , of course, it will not make you have to go outside the house to go to GraPari Telkomsel outlets because you will be served just by contacting the call center. Although people’s goods are aware of the existence of this service but the proof is that many people do not know exactly how to contact the call center. If you want to contact a service center like this, it can be done for paid or free.
The way that can be done if you want to contact the call center by calling 188 for postpaid users to get a free service. Regarding paid services will be felt for prepaid users of RP300 per call if calling number 188. There is also one alternative for you if you want to contact him by using a different number of operators, namely 08071811811.
Social Media-Based Customer Service
For those of you social media users such as Facebook, Instagram, and Twitter, accounts with usernames @Telkomsel must be familiar to you even if not intentionally. Maybe many of you consider that social media accounts are just ordinary social media accounts that are only used by the company as a formality to show their products.
Even though this social media is not only limited to its function, because it turns out that Telkomsel itself makes the account to also be used as a form of customer service or call center for social media users when experiencing problems with Telkomsel providers. So if you cannot or do not allow to contact the Halo call center, you can complain about problems through social media.
To be able to complain about problems on your card, you can try complaining about it through one of the social media platforms such as Twitter. This way you only need to send a direct message to the Twitter account @Telkomsel the problem you are experiencing. Later the customer service will provide a solution or provide answers to the problems you are currently experiencing.
All of you who are loyal customers of Telkomsel are highly recommended to follow some social media from Telkomsel because in addition to being able to be used as a call center, you will also be able to get interesting information about the promos offered from Telkomsel.
GraPari Offline Outlets from Telkomsel
If you have tried to contact the call center either through social media or through the Halo call center via call but did not get a good response due to signal constraints. So the only last way that can be done to report the complaints felt is to visit an offline outlet from Telkomsel, namely GraPari Telkomsel.
By visiting Telkomsel grapari , of course, it will allow you to get a solution to all the problems obtained. Some problems or service submissions from Telkomsel customers by coming to Telkomsel outlets are to reactivate the scorched number, it can also be to upgrade the 3G card so that it can enjoy access to 4G services, until the replacement of the new card because the old card is lost.
The advantage if you visit GraPari Telkomsel is that the solution provided from customer service can definitely be resolved so that there is clarity and results if you visit the outlet. Even if it turns out that your problem cannot be overcome, Telkomsel in GraPari will definitely offer other services that can help Telkomsel users whether it offers new cards or others.
There are several reasons that make you do not need to hesitate to be able to contact the service from Telkomsel. Because it cannot be denied that many people actually have problems but are lazy to complain to the Halo call center because many of them imagine that they will not get a clear solution.
Whereas for Telkomsel users , all of them have also recognized that the services provided through customer service by Telkomsel are very satisfactory and always provide the best solution. This is more than enough to reflect how the quality of this provider. Moreover, its friendly service will make its users comfortable in filing complaints.
When compared with users from other network provider companies, we can see that Telkomsel is the provider that ranks first of the number of users and also the quality provided. Moreover, the quality of the network that has been able to reach all areas in Indonesia is also one ofits faculties. Moreover, customers feel calmer with the Halo call center to solve problems from the network.